Privacy Policy

1. Introduction

Blosium by Areti-Myrto Lampri (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you interact with our website, purchase our digital products, or use our website customization, SEO, social media, or other digital marketing services. By accessing our website or engaging our services, you agree to the terms of this policy.

2. Information we collect

We collect various types of information to deliver personalized services, enhance your experience, and improve our offerings:

• Personal Information: Includes your name, email address, phone number, billing address, payment information, and any other data you provide when creating an account, placing an order, or requesting a consultation.
• Professional Information: Information specific to the services you request, such as details about your business, website, social media accounts, and marketing objectives.
• Non-Personal Information: We collect non-identifiable data like browsing activity, IP addresses, device information, and usage statistics through cookies and similar technologies to improve website functionality and our services.
• User-Generated Content: Information you provide in public forums, service reviews, customer feedback, and other communications.

3. How we use your information

We use your information to provide tailored services, including:

• Service Delivery: For processing orders, conducting consultations, delivering digital products, and implementing website customization, SEO, social media, and other digital marketing services.
• Customer Support: To respond to inquiries, troubleshoot issues, and offer support.
• Marketing and Communications: To send updates, promotional content, and information about our products and services. You can opt out of these communications at any time.
• Service Improvement: To analyze website and service performance, gather insights into customer needs, and enhance our offerings and user experience.

4. Information sharing & disclosure

We do not sell or rent your personal information to third parties. We may share information with trusted partners in specific instances:

• Service Providers: Third-party companies that assist us with payment processing, hosting, data analysis, customer service, and email marketing.
• Professional Collaborators: When delivering specialized services, we may collaborate with experts or freelancers who are bound by confidentiality agreements.
• Legal and Compliance Requirements: When required to comply with legal obligations or protect the rights, property, or safety of our users and business.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner as part of our ongoing business operations.

5. Cookies & tracking technologies

Our website uses cookies and similar tracking technologies to enhance user experience, deliver targeted services, and improve our offerings. You can manage cookies in your browser settings.

• Essential Cookies: Required for core functionality, such as user authentication and secure access to services.
• Analytics Cookies: Used to understand website traffic, monitor service usage, and enhance our content and services.
• Marketing Cookies: May be used to deliver tailored promotions based on your interactions with our site and services.

6. Data security

We implement security measures, including encryption, secure servers, and restricted access, to safeguard your personal information. However, please note that no system is entirely foolproof, and we cannot guarantee absolute security.

7. Data retention

We retain personal information only as long as necessary to fulfill service commitments, comply with legal obligations, or resolve disputes. Afterward, we securely delete or anonymize your data in accordance with applicable laws and regulations.

8. Your rights & choices

Depending on your jurisdiction, you may have rights related to your personal information:

• Access: Request a copy of your information.
• Correction: Update or correct your information if it is inaccurate.
• Deletion: Request the deletion of your data under certain conditions.
• Opt-Out: Withdraw consent or opt out of certain marketing and data collection practices.

To exercise these rights, please contact us at [email protected]

9. Children’s privacy

Our website and services are not directed toward children (users aged under 18). We do not knowingly collect information from children. If we become aware of any such data, we will promptly delete it.

10. Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. We will notify users of significant updates by posting the revised policy on our website and updating the “Last Updated” date.

11. Contact us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

• Email: [email protected]
• Address:68 Rue Saint Etienne, 59800, Lille